To better welcome disabled people, the Chamonix Tourist Office has adapted its equipment, trained its staff and created special brochures.
First alpine tourist office to obtain the official seal of approval for disabled tourism. This label covers motricity, visual, auditive and mental handicaps.
In accordance with our aim to constantly improve our services, the Chamonix Tourist Office offers several specially adapted facilities and documents :
o Main entrances are level with the street.
o A reserved parking spot closeby, next to the cinema.
o Low brochure racks and counters, wheelchair accessible.
o Improved washroom facilities, wheelchair accessible.
o A wheelchair available on-site for disabled, reduced mobility (or sick) people.
o Improved outdoor signage with deeper contrast and simplified pictograms.
o A magnifying lens is available at the welcome desk
o A braille printed booklet is available at the welcome desk.
o Extended use of pictograms inside the Tourist Office to indicate the main activities and attractions: hiking, museums, events... These signs are important for people who encounter difficulties in understanding written texts.
o A reception agent knows the French sign language
o Automatic doors showing bicolored signs at 70 and 170cm.
o Audio-T system : this system improves the quality and confidentiality of the exchanges between the information counsellor and guest. The information counsellor speaks into a microphone and his/her voice is transmitted directly to the hearing impaired person, either through a receiver-amplifier or by magnetic loop if the user has a compatible hearing aid.