COVID-19 information :

Opening of Chamonix Tourist office on May 16th and 17th : 9:00-12:30 et 14:00-18:00
Recovery of tourist activity following the deconfinement : please consult our special page
FAQ Mairie de Chamonix Facebook

Transports

To correspond with the gradual return to certain activities and the re-opening of public services (schools, town hall, kindergardens), shops and some businesses, the Chamonix Valley transport network (buses and trainw) is adapting its timetable and offering more frequent services mornings and evenings.

Mont Blanc Express Train :

Chamonix Mont Blanc 10/05/2020 :

Mont-Blanc Express Train (replacement buses due to renovation works on the railway line)

Blablabus shuttle are cancelled until further notice :
https://help.blablabus.com/hc/fr/articles/360012018760-Informations-relatives-%C3%A0-l-%C3%A9pid%C3%A9mie-de-coronavirus-COVID-19-

Communiqué Chamonix Bus

Chamonix Mont Blanc 11/05/2020 :

Buses on Lines 1 and 2 are increased to every 30 minutes during morning and evening peak travel times (from Monday to Saturday)
-Line 1 departing Prarion every half hour between 6h57 and 9h27 and between 16h27 and 19h57 ; departing Praz-Flégère between 6h59 and 9h59 and between 16h59 and 19h59.
-Line 2 departing le Tour between 7h18 and 9h18 and between 16h18 and 20h18 ; departing Glacier des Bossons between 7h01 and 9h01 and between 16h01 and 20h01.
- Lines 3 and 6 resume service according to regular timetable ( SNCF rail correspondances at Servoz station with line 6 maintained only at 17:45 and 18:45 direction Servoz centre).

Consult the full Chamonix Bus timetable here

Communiqué issued by the SAT bus company :

News release 11/05/2020
Good day to all,

Our regular regional lines 81 to 86 resumed service this morning in accordance with the regular spring timetable. Wearing of a mask is mandatory and seating restrictions will also be applied.

You may download the general timetable on this link:

http://www.sat-montblanc.com/img/os_document/799_horaires_de_toutes_les_lignes_a_partir_du_lundi_11_mai.pdf

Individual timetables are also available on the page dedicated to each line.

For the cross-border lines, it is necessary to wait a while, we will keep you informed.

With regards to our coach excursions, they are not yet on sale. Given that the situation is still uncertain for most of our excursion destinations, we will only take pre-reservations without payment. Potential clients who wish to pre-book their favourite seats should complete the form on line via our website.

http://www.sat-montblanc.com/excursions/les-escapades-2020.aspx

SAT brochures are available in the tourist offices and our website www.satmontblanc.com will keep you informed of new products and useful information.

Chamonix Sud bus station is currently open with reduced hours. The other bus stations are closed between seasons and will reopen as usual at the beginning of June for Megève and Sallanches and end of June for Le Fayet.

Kind regards,

Marie-Laure GLUCKSMANN
Société Alpes Transports – Tel. +33 (0)450 780 533
Mobile : +33 (0)762 637 134

Lifts

Chamonix le 13/05/2020 :

reopening of Aiguille du Midi cablecar and Montenvers Mer de Glace railway: please consult all information here.

Chamonix 15/03/2020 - 11h00 :

reimbursement information lift compagny

Scenario 1

I purchased a day or several-day ski pass at a resort ticket office.

After verification of the number of ski days used, the difference will be reimbursed directly at a resort ticket office, subject to available funds.
If the reimbursement is not possible at a ticket office (insufficient funds or customer no longer in resort) we invite customers to file a request on line: (https://suggestion.compagniedumontblanc.fr/) in order to obtain a full or partial refund subject to the degree of use of the lift pass.

Scénario 2

I purchased my lift pass online via MBNR and have used it partially.

After verification of the number of ski days used, the difference will be reimbursed directly at a resort ticket office, subject to available funds.

If the reimbursement is not possible at a ticket office (insufficient funds or customer no longer in resort) we invite customers to file a request on line: (https://suggestion.compagniedumontblanc.fr/) in order to obtain a full or partial refund subject to the degree of use of the lift pass.

Scénario 3

I purchased my lift pass online via MBNR and have not used it at all.

The CMB lit company will send you a message to confirm the full refund of your lift pass.
The CMB will credit the card used for payment

Scénario 4

I purchased my lift pass via a sales machine (tourist office, flegere, Sanglard sports) or in a hotel.

After verification of the number of ski days used, the difference will be reimbursed directly at a resort ticket office, subject to available funds.
If the reimbursement is not possible at a ticket office (insufficient funds or customer no longer in resort) we invite customers to file a request on line: (https://suggestion.compagniedumontblanc.fr/) in order to obtain a full or partial refund subject to the degree of use of the lift pass.

Scénario 5

I purchased my lift pass through a sales agent such as a tour operator, agency, a hotel or a tourism association (including online sales agents...)

We invite customers to contact their sales agent directly
Our commercial service is in contact with the sales agents and will inform them of the procedure to follow.

Compagnie du Mont-Blanc

Chamonix le 14/03/2020 - 21h50 :

Communiqué issued by Compagnie du Mont Blanc

Dear Clients & Partners,

Following the announcements made by the Prime Minister this evening, please be informed that the Compagnie du Mont-Blanc is obliged to close all its ski areas, tourist sites & mountain restaurants as of tomorrow morning, Sunday 15th March 2020 until further notice. Our teams will be using the lifts to access the buildings & installations in order to secure the sites.
Thank you for your understanding.

This total shutdown of our installations is the result of the new series measures imposed to contain the spread of COVID-19 coronavirus.
Please feel free to contact us for any further information.

info@montblancnaturalresort.com

Sports and culture

Chamonix 14/03/2020 - 21:00

Sport and cultural facilities.

In accordance with the government decision taken 14th March announcing the closure of all "non-essential" public spaces in France, we inform you that our sports facilities (sports centre, indoor tennis courts, Nordic ski areas in Chamonix, Argentière and Vallorcine) and cultural facilities (museums, libraries etc) are now closed until further notice.

Chamonix Mont-Blanc Valley